- All orders come with free delivery, which is normally a 3 day service
- Your order will usually be delivered Monday to Friday between 9am and 5pm, these times can differ depending on the courier.
- Orders received after 12 noon will be despatched the following working day.
- All orders can be tracked via our courier’s website.
If nobody is in they will leave the parcel in a safe place, if possible to do so, or with a neighbour. If they are unable to deliver to you, a card will be left with instructions on how to retrieve your parcel or when they will reattempt delivery.
All goods are subject to availability. In the unlikely event that we are unable to supply your goods, we will inform you immediately and advise you of the expected delivery date. Outstanding orders/items can be cancelled at any time.
In the event of any goods being delivered by us being damaged in transit, deficient of items shown on the delivery note or failing to match the items ordered by you, then such details must be notified by you to us within 14 working days of receipt. If we receive no such notification the customer will be deemed to have accepted the items as satisfactory. We cannot be held liable for any consequential loss caused by late delivery or failure to deliver by the companies appointed carrier.
If you have any queries regarding an order you wish to place, or an existing order please give us a call on (0345) 467 6743.
For delivery to any other countries other than the United Kingdom, please contact us on (0345) 467 6743 before placing your order.