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Customer Care

The MPL Home customer care department, is always on hand to help with any queries you may have and are fully trained in all aspects of our various ranges.

MPL Home Customer Care Line: (0845) 467 6743. Lines are open between 1(pm) and10.30(pm), Monday to Friday.

MPL Home Customer Care Email: customerservice@sensiohome.com

Guarantees

Our appliances come either with a 1 or 2 year guarantee. Non-registered products are guaranteed for 1 year and a 2 year guarantee is available for Gordon Ramsay products only if you register your product here.

The guarantee covers defects under normal use from date of purchase and ceases to be valid in the event of alteration or repair by unauthorized persons. This guarantee is only valid for products purchased in the United Kingdom and Eire (NB: this also includes the Channel Islands and the Isle of Man).

If you have any enquiries regarding guarantees, or on the usage of your product, please refer to our Customer Care section.
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